FAQ


 

Exam Questions

Q: How often should I have an eye exam?

You should have an exam annually to maintain and check the overall health of your eyes. Unless otherwise directed by your doctor.

 

Q: How do I know if my child needs an eye exam?

Healthy eyes and vision are a critical part of children’s development. Their eyes should be examined regularly, as many vision problems and eye diseases can be detected and treated early. All Children should have an eye exam beginning at 6 months of age and at least one more prior to kindergarten. School aged children should have annual eye exams. Children may not complain or have definite symptoms of a vision problem although having a thorough exam will help detect any abnormalities. Sometimes problems with school performance, coordination, and depth perception could be the result of an undiagnosed eye condition.

 


Q:  If my child has had an eye screening at school do they still need an exam?

Yes, the school vision screening is not a complete or accurate examination. It may detect nearsightedness but there are many different eye conditions it does not detect.



Q: How long does an eye exam usually take?

Plan for about an hour for the exam



Q: Do I have to be dilated when I come in for an exam?

Dilating the eye is necessary to check the health of your eyes. In most cases you would be dilated.



Q: How soon can I get in for an appointment?

Usually within 1-2 weeks, if it is an emergency or concern we will work with you to get you in as soon as possible.



Q: If I don’t have insurance how much is an eye exam for glasses or contacts?

This may depend on what kind of exam you are having. Call us at Cambridge Eye Associates for pricing.

 


General Questions

Q:  Are your doctors at Cambridge Eye Associates optometrists or ophthalmologists?      

     What is the difference between the two?

Our doctors are optometrists. An ophthalmologist is a doctor who can perform surgeries.



Q:  What do the opticians do?

The opticians help patients understand their eyewear needs. They help educate on lens types, fitting and dispensing eyeglasses, repairs, and troubleshooting eyewear.



Q: What is the difference if I come to your clinic versus a chain retailer for the eye exam?

Chain retailers do refractions to discover a prescription, our clinic does a thorough medical eye health check.



Contact Lenses


Q: Can I use my eyeglass prescription to order contact lenses?

No, a contact lens exam is separate from a comprehensive eye exam. Contacts require more measurements and a fit to finalize the prescription.



Q: Is it ok to sleep in my contacts?

Your doctor will let you know the recommended wear time for your contacts. The type of lens will determine your wear time unless your doctor has told you otherwise. Sleeping in contacts increase your risk of infections and can cause damage to your vision.



Q: How old do you have to be to wear contact lenses?

You can be any age really for contacts. Contacts require a lot of work and responsibility and it is the parent’s decision if their child is ready for contact lenses or not.



Q: Can I clean my contacts with water?

No, you should use the solution recommended by your eyecare provider.



Q: If I wear bifocals can I still wear contact lenses?

There are a few different options for bifocal wearers and contact lenses you can try. The patient and doctor work
together to decide what will work best for you.



Q: If I have never worn contacts how will I learn how to put them in and take them
out? At Cambridge eye

Associates we will teach you how to insert and remove contact lenses. We will also go over cleaning and handling your contacts.



Q How long is a contact lenses prescription good for?

At our office a contact lens prescription is good for one year, unless otherwise specified



Q: Can I order contact lenses at your office?

Yes and we can even mail them to you.

 

Eyeglass and Optical Questions

 

Q: If I had my exam somewhere else can I still order glasses from your clinic?

Yes you can stop in any time during buisness to browse our selection and ask for pricing information



Q: Does insurance cover my eyeglasses?

Insurance generally do not cover eyeglasses or contacts, there are a few different plans that do have eyewear benefits. We give an in house discount depending on your insurance



Q: Is there a wide variety of frames?

We have over a thousand frames to choose from



Q: Does your office fix eyeglasses purchased through Cambridge Eye Associates?

Most of the time glasses can be repaired with a short period of time. Glasses purchased elsewhere we will attempt to repair, but because of different frame brands we may not have available parts.



Q:  What are progressive eyeglasses and how do they differ from bifocals?

Progressive lenses are also known as no-line bifocals. Progressive lenses have distance, intermediate and reading all in one lens. The intermediate is helpful for computer users. A lined bifocal has distance and reading in the lens.



Q: Do you sell prescription sunglasses at your office?

Yes, most of our sunglass selection can be made into prescription sunglasses.



Q: How long does it generally take to get your glasses?

Depending on your prescription and the options on your eyeglasses it may take up to 7-10 days. In some cases we can do glasses in a day if at all possible.

 



Q: Are there any Guarantees on eyeglasses purchased through Cambridge Eye Associates?


Depending on the options you choose for your eyeglasses the lenses may be warranted up to two years with a two-time use. Some frames have manufacture defect warranties for a year and some up to two years.